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OnCall Enterprise -
Guide for Administrators

Installing OnCall / Tools & Icons / Department list / Software options / Emailer / Implementation Guide

Log in to amion.com using your OnCall Enterprise admin password. You'll see a list of department names and schedulers (  ). Additional screens let you set software options , communicate with schedulers via email and renew your license .

Installing OnCall
We recommend that you install OnCall on a shared network drive. Each scheduler gets a desktop icon that points to the network copy of OnCall. Each scheduler will have their own OnCall schedule files with the extension .sch. Schedule files should always be clearly labeled by department and year (e.g. Cardioatt2008.sch) and should be stored on the shared network drive and backed up regularly.

In the OnCall folder on the server you should create a file called oncall.cfg. This will hold instructions that configure the network setup. For help with the installation onto a network please contact our Vermont office at 802.649.1911.

If you choose to have each scheduler install OnCall on a local machine, you may choose to send the download and installation instructions via the "Emailer". You'll find detailed installation instructions at the FAQ section for attending and residency schedules.

For sites hosting schedules locally: the "oncall.cfg" file needs to include a command to specify the URL where schedules will be published, for example: SURL=local.yourhospital.org/amion or SURL=the IP address. You can mirror your online schedules to our server. To specify the mirror address, add the MURL= command to the oncall.cfg file: "MURL=www.amion.com".

If applications need to pass internet communications through a proxy server, you can include the proxy server address in the .cfg file: PRXY=proxy.yourhospital.org. If the proxy server listens to a port other than the default port 80, add the port number after the proxy server address: PRXY=proxy.yourhospital.org 8080.
Tools & Icons
List departments Set options
Remove department Email department schedulers
Add department Preview email message
Submit info * Administrator of site
Edit info Selected department
Switchboard account Renew or order additional licenses
Alphapaging enabled    
Post-dates. See at a glance who has posted schedules and when. Click the post-date icon to download the schedule file. The post-date icon indicates how recently departments published their schedules:
today yesterday 2-3 days ago 4-5 days ago
6-7 days ago 8-9 days ago 10-11 days ago 12+ days ago
Click here for icons relating to online schedules.
Department list
The OnCall Enterprise administrator is responsible for setting up and maintaining the list of departments and schedulers at the Enterprise admin page.

Enter the name and email address for the person in charge of the license. You will not need to add a department password, and the administrator's entry will not count as a license. Any email sent out via the "Emailer" will use the main administrator's name and email address in the "from" line of email.

To set up accounts:
Click the to add an account for a department or service. Type the name and email of the person in charge of the schedule and hit or Enter to submit. Click to add the next department and repeat.

Each department has an admin password. Unless you have a reason to change it, leave the system-assigned password as-is.

Department passwords:
Enter an optional staff or "department" password if you require people to supply site and department passwords to access schedules. Schedulers can enter and modify staff passwords when they post schedules.

Removing accounts:
If an account has not been used and you wish to give the account to a different department, click on the entry, update the fields and hit to submit the change.

You can delete an account using the or restore an account by clicking on the for a deleted account.

Monitoring schedule updates:
Next to each department name, a small icon illustrates when the schedule was last updated. See the Tools & Icons section for a post-date icon summary. Click a post-date icon to retrieve a department's schedule.

Switchboard accounts:
You may assign accounts to individual switchboard operators to give them special privileges when accessing the central call list.

Designated staff who log in via a switchboard account password can view extra contact information (e.g. staff cell and home tel numbers, email addresses, etc.) and append notes to the central display.

To set up a switchboard account click to add a department, enter "Switchboard" in the Department field, enter a department password, but no admin password, and hit  or Enter to submit.

You will need an additional license for each switchboard operator who accesses schedules using a unique login.

Software options
You can tailor the online display to your needs. Click swopt.gif (247 bytes) to view and select available options:
Online System Options
Require site & department passwords to access schedules
Idle logins expire after 10 minutes
Don't allow amion pages to be printed (works with most by not all browsers)
Use no-reply return for email to staff, enable if messages from amion get blocked
Log alphapages at amion for easy switchboard access to recent & archived messages
Email a copy of all alphapage messages to ->
Default alphapage template ->
Online Display Options
Eliminate unstaffed shifts from Who's on list
Show only active shifts Who's on list
Show shift times in Who's on list
Show home #, cell # ... for 1 department when logged in w/department password
Group departments by division
Emailer
The emailer lets you communicate with schedulers. Use it to help people get started with OnCall, email passwords, and more. You can include your own message in any email.

Email sent via the emailer uses the administrator's name and email address in the "from" field.

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